Thank you for your interest in GUANGDONG CHARMING ENTERPRISE CO.， LIMITED. We value your feedback, inquiries, and suggestions, and our team is committed to providing you with timely and professional support.
For questions about our products, orders, or services, please reach out via our public email: casegraceofficial@outlook.com
We typically respond to all emails within 1-2 business days.
The website is jointly operated by GUANGDONG CHARMING ENTERPRISE CO.， LIMITED registered at ROOM 1, 16/F，EMPRESS PLAZA17-19 CHATHAM ROAD SOUTH TSIM SHA TSUI, KL, HK China and TELOS TRADING LIMITED registered at 61 Bridge Street, Kington, Herefordshire, United Kingdom, HR5 3DJ.
- For urgent matters (e.g., order shipping delays, damaged products), please mark "URGENT" in the email subject line to prioritize your request.
- When inquiring about a specific order, include your order number and registered email address in the email body to help us locate your information quickly.
- For partnership or bulk purchase inquiries, please contact our business development team directly at casegraceofficial@outlook.com
- We do not provide support via phone calls at this time; all communications will be conducted through email for record-keeping and clarity.
Our company and brand were established in 1999. The materials we use are based on the premise of "environmental protection", do not have any harm to animals, and do not have luxury marks, but the quality is the same as that of high-end brands. Our factories pride themselves on attention to detail, whilst using the finest materials and expert craftsmanship.
OUR TEAM
AIl Female Leadership
We now cover an area of 3000m² factory site, with 100 office staff and 200 workers.
With our equipment and market-oriented development strategy, our R&D team and sample masters continue to focus on product development and keep up with the trend of the times.
Today, CASEGRACE produces more than 20,000 jewelry boxes yearly and still obsesses Over every detail.
We appreciate your patience and cooperation, and look forward to assisting you!
